Bob's Basic System Shipping Policy

  1. On line credit cards orders receive a download link immediately following approval of your credit card. If you also order a printed instruction manual and CD, these will be shipped by first class mail the next business day.
  2. Phone, fax or mail orders will be processed the same day your order is received in our office. Click the "Order by Mail" link on the right for instructions to place your order via phone, fax, or mail.  Download orders receive a download link immediately following approval of your credit card. If you also order a printed instruction manual and CD, these will be shipped by first class mail the next business day.  If paying by check, please allow 2 to 3 weeks for payment processing. 
  3. The charge for the printed instruction manual and installation CD, includes shipping by first class mail in the United Sates and Canada. Orders shipped elsewhere may have additional shipping charges. This does not apply to download orders.
  4. Customers are responsible for all customs charges for orders shipped outside of the United States.